Hear from industry veterans on the state of ecommerce returns
What does a hassle-free return policy mean? To your customers, it says simple, easy and free. Yet how do retailers turn a complicated, labor-intensive process into a frictionless experience for customers? Our panelists share the strategies leading retailers are employing to maximize profits with better visibility and faster restocking. We discuss how to drive new revenue through effective communication and marketing opportunities created by the returns process and how to integrate returns into the overall brand experience.