Catalogs and customer acquisition There have been some interesting articles in major media outlets like HBR and WSJ about the …

The pandemic is affecting the time it takes to recover online returns while impacting customer service calls. The pandemic sparked …

In our latest BOXpoll™ cross-border survey of 1,000 Canadians, featuring consumers 18+ years old, they told us their US retailer …

42% of consumers plan to shop online even more after the pandemic ends Once consumers are vaccinated (or, at a minimum no longer …

This holiday season, we want to share our genuine appreciation for our partnership. Without you, we would not be where …

You’d think, after already breaking records for online shopping earlier in the pandemic, U.S. consumers would be over the novelty of receiving packages. However, amid …

Astonishingly, more than half of consumers saw their weight change in recent months, according to BOXpollTM. 38% reported gaining weight …

Porch pirates, an individual that steals packages from the porch or front entrance of homes, have been making the news …

Listen to the on-demand webinar featuring BOXpoll™, the latest consumer research on the unprecedented 2020 holiday shopping and shipping season. …

BOXpoll is our weekly consumer survey on current events, culture and ecommerce logistics. One recent BOXpoll insight is that COVID …

Are you looking for tips on expanding your customer base internationally? We’ve developed a guide on how to create a targeted strategy in the top three markets for cross-border ecommerce, which include Canada, …

With peak nearing, Pitney Bowes is prepared to handle record-breaking volume while processing orders in a timely fashion. Part of …