Pitney Bowes Global Ecommerce study finds we are shopping online more frequently and frustrated more often.

The 2018 Pitney Bowes Global Ecommerce Study delivers valuable data and insights for retailers, brands and marketplaces into how consumers shop online today.  The Study identifies a rich area of opportunity for online retailers who invest in the post-purchase experience and take advantage of every touchpoint to reinforce their brand promise.

Click here for key findings, top trends, an interactive map and a brief video with Executive Vice President and President of Pitney Bowes Commerce Services Lila Snyder’s take on the Study.