Pitney Bowes is carefully tracking the impact of the coronavirus (COVID-19) on cross-border deliveries. This page will be updated as information becomes available by country for all outbound deliveries from the United States.

If you need further information in addition to the updates below, or have any concerns, please feel free to contact your Client Success Manager or our Merchant Care Team.

Below are updates with separate tables for standard and express deliveries.

Note that express shipping is the only option available for most supported countries as of 4/1.  The following customers have exceptions:

– Canada, China, Hong Kong, Macau, Mexico, Taiwan and South Korea continue to have both standard and express options.

– The European Union continue to have both postal (where available) and express options.

– Afghanistan, Antiqua & Barbadu, Barbados, Bermuda, Bonaire St. Eustatius & Saba, British Virgin Islands, Cayman, Colombia, Comoros, Cuba, Curacao, Greenland, Guinea-Bissau, India, Iraq, Laos, Libya, Madagascar, Maldives, Mauritania, Mayotte, Montserrat, Nepal, Nigeria, Peru, Oman, Reunion, Rwanda, Saint Lucia, Sao Tome & Principe, Somalia, South Africa, Suriname, East Timor and Uzbekistan can no longer place orders due to country import restrictions.

Standard Delivery LocationDelivery Time ImpactRationale/Potential for DelaysOther Updates
CanadaExtended by a least 5 business daysIncreased volume
China Extended by at least 5 business days Restrictions in certain locations
Maximum order threshold was reduced to $145 (from $2200) for Standard Shipping
Hong Kong Extended by at least 5 business days Backlog importing goods into Hong Kong due to a high number of flight cancellations
South KoreaExtended by at least 2 business days Flight cancellations and capacity limitations
Express Delivery LocationDelivery Time Impact
Algeria Extended by at least 2 business days
ArgentinaPotential delay
Austria Potential delay
Bolivia Extended by at least 1 business day
Brazil Extended by at least 1 business day
Bulgaria Potential delay
Chile Extended by at least 1 business day
ChinaPotential delay
Croatia Potential delay
Czech Republic Potential delay
Djibouti Potential delay
Ecuador Extended by at least 1 business day
Egypt Extended by at least 2 business days
France Potential delay
Guam Extended by at least 3 business days
Honduras Potential delay
Iraq Potential delay
Italy Potential delay
Jordan Extended by at least 2 business days
Kazakhstan Extended by at least 2 business days
Kuwait Potential delay
Kyrgystan Potential delay
Lebanon Extended by at least 1 business day
Macau Extended by at least 1 business day
Mauritius Extended by at least 7 business days
Morocco Extended by at least 1 business day
Norway Potential delay
Pakistan Extended by at least 7 business days
Paraguay Extended by at least 1 business day
Peru Extended by at least 2 business days
Philippines Extended by at least 2 business days
Portugal Potential delay
Reunion Island Potential delay
Seychelles Extended by at least 7 business days
Sri Lanka Extended by at least 7 business days
Sudan Potential delay
Taiwan Extended by at least 1 business day
Uruguay Extended by at least 1 business day
Vietnam Extended by at least 1 business day
YemenPotential delay
Duties Deliveries Unpaid (DDU) LocationDelivery time impact
AustriaExtended by at least 12 days
Denmark Extended by at least 12 days
Finland Extended by at least 12 days
Netherlands Extended by at least 12 days
Spain Extended by at least 12 days
Sweden Extended by at least 12 days