Pitney Bowes is carefully tracking the impact of the coronavirus (COVID-19) on cross-border deliveries. This page will be updated as information becomes available by country for all outbound deliveries from the United States.
If you need further information in addition to the updates below, or have any concerns, please feel free to contact your Client Success Manager or our Merchant Care Team.
Below are updates with separate tables for standard and express deliveries.
Note that express shipping is the only option available for most supported countries as of 4/1. The following customers have exceptions:
– Canada, China, Hong Kong, Macau, Mexico, Taiwan and South Korea continue to have both standard and express options.
– The European Union continue to have both postal (where available) and express options.
– Afghanistan, Antiqua & Barbadu, Barbados, Bermuda, Bonaire St. Eustatius & Saba, British Virgin Islands, Cayman, Colombia, Comoros, Cuba, Curacao, Greenland, Guinea-Bissau, India, Iraq, Laos, Libya, Madagascar, Maldives, Mauritania, Mayotte, Montserrat, Nepal, Nigeria, Peru, Oman, Reunion, Rwanda, Saint Lucia, Sao Tome & Principe, Somalia, South Africa, Suriname, East Timor and Uzbekistan can no longer place orders due to country import restrictions.
|Standard Delivery Location||Delivery Time Impact||Rationale/Potential for Delays||Other Updates|
|Canada||Extended by a least 5 business days||Increased volume|
|China||Extended by at least 5 business days||Restrictions in certain locations||Maximum order threshold was reduced to $145 (from $2200) for Standard Shipping|
|Hong Kong||Extended by at least 5 business days||Backlog importing goods into Hong Kong due to a high number of flight cancellations|
|South Korea||Extended by at least 2 business days||Flight cancellations and capacity limitations|
|Express Delivery Location||Delivery Time Impact|
|Algeria||Extended by at least 2 business days|
|Bolivia||Extended by at least 1 business day|
|Brazil||Extended by at least 1 business day|
|Chile||Extended by at least 1 business day|
|Czech Republic||Potential delay|
|Ecuador||Extended by at least 1 business day|
|Egypt||Extended by at least 2 business days|
|Guam||Extended by at least 3 business days|
|Jordan||Extended by at least 2 business days|
|Kazakhstan||Extended by at least 2 business days|
|Lebanon||Extended by at least 1 business day|
|Macau||Extended by at least 1 business day|
|Mauritius||Extended by at least 7 business days|
|Morocco||Extended by at least 1 business day|
|Pakistan||Extended by at least 7 business days|
|Paraguay||Extended by at least 1 business day|
|Peru||Extended by at least 2 business days|
|Philippines||Extended by at least 2 business days|
|Reunion Island||Potential delay|
|Seychelles||Extended by at least 7 business days|
|Sri Lanka||Extended by at least 7 business days|
|Taiwan||Extended by at least 1 business day|
|Uruguay||Extended by at least 1 business day|
|Vietnam||Extended by at least 1 business day|
|Duties Deliveries Unpaid (DDU) Location||Delivery time impact|
|Austria||Extended by at least 12 days|
|Denmark||Extended by at least 12 days|
|Finland||Extended by at least 12 days|
|Netherlands||Extended by at least 12 days|
|Spain||Extended by at least 12 days|
|Sweden||Extended by at least 12 days|