Pitney Bowes is carefully tracking the impact of the coronavirus (COVID-19) on cross-border deliveries. This page will be updated as information becomes available by country for all outbound deliveries from the United States.
If you need further information in addition to the updates below, or have any concerns, please feel free to contact your Client Success Manager or our Merchant Care Team.
Below are updates with separate tables for standard and express deliveries.
Note that express shipping is the only option available for most supported countries as of 4/1. The exceptions are customers in:
– Canada, China, Hong Kong, Macau, Mexico, Taiwan and South Korea continue have both standard and express options.
– The European Union continue have both postal (where available) and express options.
– Afghanistan, Barbados, Bonaire, British Virgin Islands, St. Eustatius, Saba, Cayman, Colombia, Comoros, Cuba, Curacao, Ghana, Greenland, Guinea-Bissau, India, Iraq, Laos, Libya, Madagascar, Mauritius, Mayotte, Nepal, Nigeria, Oman, Rwanda, Sao Tome and Principe, Seychelles, Somalia, South Africa, Sri Lanka, East Timor and Uzbekistan can no longer place orders due to country import restrictions.
|Standard Delivery Location||Delivery Time Impact||Rationale/Potential for Delays||Other Updates|
|China||Extended by at least 5 business days||Restrictions in certain locations||Maximum order threshold was reduced to $145 (from $2200) for Standard Shipping|
|Hong Kong||Extended by at least 5 business days||Backlog importing goods into Hong Kong due to a high number of flight cancellations|
|South Korea||Extended by at least 2 business days||Flight cancellations and capacity limitations|
|Express Delivery Location||Delivery Time Impact|
|Algeria||Extended by at least 2 business days|
|Bolivia||Extended by at least 1 business day|
|Brazil||Extended by at least 1 business day|
|Chile||Extended by at least 1 business day|
|Czech Republic||Potential delay|
|Ecuador||Extended by at least 1 business day|
|Egypt||Extended by at least 2 business days|
|Guam||Extended by at least 3 business days|
|Jordan||Extended by at least 2 business days|
|Kazakhstan||Extended by at least 2 business days|
|Lebanon||Extended by at least 1 business day|
|Macau||Extended by at least 1 business day|
|Morocco||Extended by at least 1 business day|
|Paraguay||Extended by at least 1 business day|
|Peru||Extended by at least 2 business days|
|Philippines||Extended by at least 2 business days|
|Reunion Island||Potential delay|
|Sri Lanka||Extended by at least 2 business days|
|Taiwan||Extended by at least 1 business day|
|Uruguay||Extended by at least 1 business day|
|Vietnam||Extended by at least 1 business day|