Customer Care Webinar:

A guide to getting the most from Consulate’s functionality to deliver better and faster customer care

In this on-demand webinar, we take a deep dive into User Management—specific functions relevant to specific roles on your customer care team, and how you should manage permissions for temporary/seasonal hires. We also explore the details of Service Gestures—the various kinds of gestures available, scenarios in which they’re used, and caveats, tips and tricks on how to maximize the speed and quality of service for your international customers.