Pitney Bowes is excited to share several improvements in preparation for the upcoming peak season. Our teams have been working year-round to make enhancements and implement your feedback to support your success.

Network

  • Continued to diversify our network into Canada with the addition of new final mile carriers
  • Built redundant end-to-end solutions into Australia so that we can shift volume between carriers as needed to improve performance, lower cost and provide business continuity
  • Enhanced carrier selection logic to allow for surgical precision in selecting the right carrier based on delivery location
  • Transitioned all New Jersey based international hub operations to our newly constructed facility in Monroe Township
  • Rationalized our network to allow for a stronger contingency plan to be able to process all parcels across all our regional hub facilities
  • Focused on new transportation solutions for key markets to increase delivery speed while reducing costs
  • Improved network management process, which enables proactive approaches to problem identification and resolution

Hub

  • Deployed new, state of the art ring scanner technology for improved processing times and enhanced security
  • Performed continuous load testing of infrastructure to identify, learn and control risk to production applications based on 2019 peak volumes
  • Implemented multi-factor authentication for the enhanced security of critical hub application processes