Did you know that 67% of shoppers check a retailer’s returns policy before making an online purchase? Now with consumers shopping online more than ever, have you given thought to refreshing your returns process?
Pitney Bowes has partnered with ReBOUND Returns to bring retailers like you a smarter and more sustainable returns solution. Experience the same benefits that have helped brands like ASOS, Gymshark, L.L. Bean and Missguided.
While many retailers prioritize their domestic returns, it’s important to consider your other large ecommerce lanes too. With our returns solution, you can utilize a network of over 220+ global carrier services, giving you a completely managed end-to-end returns service both domestically, and in key ecommerce lanes such as Canada. Offering a unified returns experience in the US, Canada and internationally can take the hassle out of reverse logistics.
With ReBOUND’s returns portal, you can also take your domestic and cross-border returns completely online. This will give you full visibility over items being returned and why, as well as where they are in the network so you can answer the following questions:
- Do any specific products have an abnormally high return rate? What is the reason? Is there a manufacturing fault?
- What % of our returns come back outside of our returns policy?
- How does our returns rate fluctuate at peak periods?
- How do my return rates differ from certain countries?
Gaining this vital data enables you to reduce returns, improve keep rates and make data-driven decisions across your business.
Make it yours:
So, if you’re looking to take returns online and lessen the returns headache, reach out to the ReBOUND team today to learn more about how they’re revolutionizing returns for over 500 global brands.