COVID-19 has stressed the global supply chain in a way its never experienced before. An unexpected result of the pandemic was a tremendous increase in consumers ordering online. Their shopping resulted in a massive number of parcels being injected into the global supply chain, all within a short timeframe. As a result, the 2020 holiday peak season started in May and will continue through the end of the year. As with all increases in volume, this can lead to a greater exposure of risk. The Loss Prevention Department at Pitney Bowes is diligently working with contracted transportation providers to ensure that any loss exposure is minimized. Please find our proactive holiday loss prevention plans below:

Focus Areas for Loss Prevention

Pitney Bowes employees, both full-time and seasonal labor, undergo background checks and drug screenings. Also, facilities have physical security, which includes card access control, enhanced CCTV, burglar alarms with 24-hour monitoring and loss prevention personnel in every distribution center.

These actions mitigate risk against groups of professional criminals who infiltrate warehouses, individual employee fraud and crimes of opportunity.

Proactive Investigation Unit

As we experience the same business challenges as most organizations, our Loss Prevention Department is coming up with new and innovative ideas on how to conduct investigations and ensure compliance processes. By leveraging technology through virtual audits or using data analytics to track loss trending globally, our team can monitor, identify and mitigate loss quickly and efficiently.

Pitney Bowes looks forward to entering the holiday peak season in a strong position and will keep you updated on additional details regarding our initiatives. You can find more recommendations on how to protect your supply chain from theft during peak here. Please reach out to your dedicated Client Success Manager with any questions.