A program customized for your needs.
Have you been needing faster customer support, want to customize your Pitney Bowes account information or are looking for real-time consumer insights? Well, the solution is here. Enroll in Direct Connect.
Direct Connect is a special program to help you manage your Global Ecommerce account and gain priority support. Once you join Direct Connect, start accessing our latest features and functionalities included in Client Connect, a portal for centralized access to your Pitney Bowes account and benefits.
Experience the following within our one-stop-shop portal:
| Finance Zone|
View and pay your invoices; receive notifications
| Support Zone|
Create, view and manage all support requests
| Insights Zone|
Access reporting and performance analytics
| Package Tracking|
Track customers’ packages and process exceptions returns
| Service Documentation|
Read the technical details of products, services and solutions
| Service Alerts|
Receive technical, USPS® and weather updates
| Targeted Business Content|
Get consumer data from BOXpoll™ and other marketing insights
| Email Preference Center|
Update contact information and communication options
Want to learn more? See the product demo.
Stay Tuned: Additional features and functionalities are being built out for the Client Connect portal, and we will continue to update you as they become available based on service.
To get started, request access from colleagues currently on the portal or reach out to your Pitney Bowes contact.